So, you get it. You understand that it is needed to have your real estate photos or videos edited. But you do not know a lot about those “computer tricks” or just simply too busy. Finally, you have decided to outsource the job, and of course, hesitation get in the way. We know! You are going to give your money to an unknown company, even outside of your country and it is hard. This article is about to clear your mind on this matter.
It’s a whole market out there
Yes indeed. Technology and all of its glory has had an amazing outgrow so far without any intention to stop. Home buyers are now relying heavily on the internet to find their dream house, and it is a mission to any real estate photographer to catch their attention in mere seconds while they are combing through thousands and thousands of option. The whole real estate post-processing industry born from that demand.
Real estate editing business appear with all sizes and shapes, from freelancers to big companies, with an equally diversify service range including photo editing, video editing, floor plan sketching, virtual staging, virtual tour… So how do you pick the right needle out of that haystack?
Legitimacy and legal concerns
Well, you have to do some research first, but do not put much of your trust in search engine to provide a better picture of your target. Have a look at their website and other social media channel and take a trial for a true experience. They should have their basic information published (name, location, years of experience, information on services…). Look for their terms of use and other legal concern such as intellectual property rights or information security. It is a good sign if they have every clear out and available.
Quality and consistency
Their ability to meet your expectation for the end product is utmost important. They should be able to spot out the imperfects in your inputs even when you can not recognize. adjust the style to your preference and full fill every specific details. This is not a one-time-purchase kind of business but more like a long-term relationship, in which, consistency play an important part. It’s the current issue that many editing service providers tend to have their quality over value decrease over time.
An important aspect of a professional editing service, that you should look into, is their turnaround time or their promised deadline for the job. This time is various depend on different cases, however, according to our research, the current market accepted a deal breaker of an average of 12 hours for a standard job.
Communication and customer service
Editing is a detail and technical job. You will be surprised how many time, misinterpretation and misunderstanding cause such serious issues. This is become much more of a trouble when most professional and affordable editing companies located outside of your country, so there will be a limitation of communication channels as well as language differentiation.
To this matter, a professional editing service should have a clear, continuously and consistent communication channel. Most professional editing service can reply your enquiries within an hour with fluent English capability. Due to the nature of the industry, requirements of a job can be change from any moment according to to your clients’ needs, therefore, having a instant support channel is a must for any service provider. Some of them even have a 24/7 customer service that support you at any time.
System interface
Most of your experience with a professional editing service nowadays is over the internet, or more specifically, their system interface. This process include some of these basics: research, order, communicate and pay. Make sure that your experience on their website or other platform smooth and easy to follow up.
There are many other aspects that you need to understand about your professional editing service such as money-to-value, delivery method, storage, data management… etc. But to ease your concern, we are here to help, check out Ursin top-of-the-line services and products or connect to us to be supported now!